Refund Policy

We want refunds to be predictable. Here is exactly when you get money back. Automanton is not affiliated with Instagram, Meta, TikTok, ByteDance, YouTube or Google — please contact us, not the platform, about orders.

You get a full refund when

• We can’t start your order (it shows “Needs attention” and we can’t resolve it).
• The order is canceled before any delivery started.
• You paid twice for the same order.

You get a partial (pro-rata) refund when

• The order shows “Partially delivered” or “Canceled” after some delivery — you’re refunded the undelivered share.

We can’t refund

• Orders that were delivered in full.
• Normal drop-off after delivery. For services with a refill window, we’ll request a refill instead during that window.
• Orders placed to an incorrect link, or where the account/content was made private, deleted or renamed during delivery (any undelivered share may be refunded at our discretion).
• Results such as reach, sales or growth, which we never promise.
• Network/exchange fees charged by your wallet or exchange.

How refunds are paid

Crypto payments are refunded in cryptocurrency to a wallet address you provide, valued at the USD amount of the refund on the day it is sent, minus the network fee. Refunds are usually processed within 5 business days of approval.

How to request

Email support@automanton.com with your order ID (from your order page) and, for a refund, a wallet address on the same network you paid with. Refill requests use the same address.